KPN

About KPN

Our mission

“We believe in a society in which communication technology enriches life. It is our mission to provide safe, reliable and future-proof networks and services, enabling people, businesses and organizations to be connected anytime, anywhere, adding value to their lives.”

 

Our business

Anytime, anywhere: at home, at work and on the move. We connect people and businesses through our network, skilled employees and suppliers. As an integrated ICT service provider on the Dutch market and a challenger in the Belgian mobile market, we play a significant role in shaping the marketplace.

 

Our reliable and secure services

We offer our consumer customers data broadband services, IPTV services, mobile (voice, data and SMS) and fixed line telephony. For business, we offer broadband services, mobile, fixed line and data services. We also offer consultancy, data center storage and other network-related ICT solutions (optionally cloud based). Security of both our networks and services is of key importance as well as always respecting the privacy of our customers.

With our products and services, we connect people, companies and organizations. This requires a high-quality fixed and mobile infrastructure that is reliable, stable and energy efficient. That is why we invest every year to renew, improve and maintain our fixed and mobile networks.

 

Our secure network

 

Mobile and fixed networks

Mobile and fixed networks connect the customer at his or her location with the closest part of the KPN network. Mobile and fixed networks consist of copper and fiber cables, Wi-Fi Access points and antennas in towers in combination with the wireless spectrum (for Mobile and Digitenne).

 

Service platforms

The services of KPN are delivered via platforms with dedicated software for that specific service.

• All mobile voice and SMS are handled by one platform connected to several switches in various locations in the Netherlands and Belgium
• A central cloud-based IPTV platform handles all streaming of TV channels and on-demand media
• Data platforms manage the data connections for our business customers and the internet
• Datacenters offer IT services, housing and hosting to business customers and for our own infrastructure
• Fixed telephony via PSTN/ISDN is handled by many switches and its own network around the country. VoIP is handled by central platforms

 

Core network

Our nationwide core network connects the access networks and service platforms to serve our customers.

 

Privacy & Security

Security and privacy functionality is integrated in all parts of our network in order to keep information safe and protect the privacy of our customers.

 

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